Payment Policy

💳 Payment Policy

Effective Date: 1/01/2025
Applies to: www.aquascapeeco.com
Owner: Blck Concrete Rose DBA Aquascape Eco

1. Accepted Payment Methods

We accept the following secure payment options:

• Credit Cards: Visa, MasterCard, American Express, Discover

• Debit Cards

• PayPal

• Google Pay

• Apple Pay

All transactions are processed in U.S. Dollars (USD).

2. Payment Processor

All online payments are securely processed through Stripe, a certified PCI Service Provider Level 1 (the most stringent level of certification available).

🔒 Your payment details are encrypted and never stored on our servers.

3. Order Confirmation

You will receive an email confirmation after a successful payment, including your order summary and receipt.

If you do not receive confirmation within 1 hour, please contact us at support@aquascapeeco.com.

4. Payment Timing

Payment is due in full at the time of purchase. Orders will not be processed or shipped until payment has been successfully completed and verified.

5. Sales Tax

Applicable state and local sales tax will be calculated and added at checkout based on your shipping address.

6. Fraud Prevention

We reserve the right to:

• Refuse or cancel orders flagged by our fraud prevention systems

• Request additional verification if suspicious activity is detected

This helps protect you and us from fraudulent transactions.

7. Billing Issues or Disputes

If you believe there has been an error in billing or you have been charged incorrectly, contact us within 7 days of the transaction at:

📧 support@aquascapeeco.com

8. Refunds & Cancellations

Please refer to our [Refund & Return Policy] for details on cancellations, returns, and refund processing.

9. Contact Us

For any payment-related inquiries, please reach out to:

Aquascape Eco
📧 support@aquascapeeco.com
🌐 www.aquascapeeco.com