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Privacy Policy

Privacy Policy — Aquascape Eco

Privacy Policy

Aquascape Eco (aquascapeeco.com)

Last updated: March 23, 2026

This Privacy Policy describes how Aquascape Eco (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aquascapeeco.com, or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access any of the Services.

Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Last updated" date.

What Personal Information We Collect

Directly from you:

  • Contact details — name, address, phone number, email
  • Order information — billing/shipping address, payment confirmation, email, phone
  • Account information — username, password, security questions
  • Shopping information — items viewed, cart contents, purchases, reviews, loyalty points
  • Customer support communications

Automatically (Usage Data):

  • Device and browser information
  • IP address and network connection details
  • How you interact with our Site (via cookies, pixels, and similar technologies)

From third parties:

  • Shopify (our store platform)
  • Payment processors (payment and billing information)
  • Analytics and advertising partners
How We Use Your Information
Purpose
Details
Providing products & services
Processing payments, fulfilling orders, managing your account, arranging shipping, handling returns
Marketing & advertising
Sending promotional emails, showing relevant ads, tailoring our site to your interests
Security & fraud prevention
Detecting and investigating fraudulent or illegal activity
Customer support & improvement
Responding to inquiries, improving our Services
Cookies

We use cookies to power and improve our Site, remember your preferences, and run analytics. For details on Shopify-related cookies, see shopify.com/legal/cookies.

You can remove or reject cookies via your browser settings, though this may affect site functionality. Our website recognizes the Global Privacy Control (GPC) signal as a valid opt-out request for targeted advertising. Learn more at globalprivacycontrol.org.

How We Share Your Information

We may share your personal information with:

  • Service providers — IT management, payment processing, data analytics, fulfillment, shipping
  • Business & marketing partners — for advertising and marketing purposes
  • Affiliates — within our corporate group for legitimate business purposes
  • Legal compliance — to respond to legal requests or protect our rights
We do not use or disclose sensitive personal information without your consent, and we do not use it to infer characteristics about you.
Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we will delete it. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security & Data Retention

We implement reasonable security measures to protect your information, but no security system is perfect. We retain your personal information as long as needed to maintain your account, provide services, comply with legal obligations, and resolve disputes.

Your Privacy Rights

Depending on where you live, you may have the following rights:

Access / Know
Request access to the personal information we hold about you
Delete
Request deletion of your personal information
Correct
Request correction of inaccurate information
Portability
Receive a copy of your data or request transfer to a third party
Restrict Processing
Ask us to stop or limit processing of your information
Withdraw Consent
Withdraw consent where we rely on it to process your data
Opt Out of Marketing
Unsubscribe from promotional emails at any time using the link in our emails
Appeal
Appeal our decision if we decline your request by replying to our denial

To exercise any right, contact us using the details below. We will not discriminate against you for exercising your rights.

International Users

We may transfer, store, and process your personal information outside your country. If we transfer data out of Europe, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses.

Third-Party Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.

Complaints

If you have complaints about how we handle your personal information, please contact us. If you are unsatisfied with our response, you may have the right to contact your local data protection authority.


Contact Us

For any questions about this Privacy Policy or to exercise your rights:

Phone
+1 862-362-1444
Address
292 Menahan St, 1R, Brooklyn, New York 11237, United States
Support Hours
Monday–Friday, 9am–5pm EST